Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

QuickTime doesn't work with Firefox (OK with IE)

  • 4 replies
  • 1 has this problem
  • 3 views
  • Last reply by cor-el

more options

I downloaded and installed QuickTime on my Win 7 computer. Using Firefox, i still get the "A plugin is needed to display this content" when the page has a mov file to display. It works fine using IE. Here's a link to the page:

http://mruthvenart.com/DesktopDefault.aspx?tabid=1179

I downloaded and installed QuickTime on my Win 7 computer. Using Firefox, i still get the "A plugin is needed to display this content" when the page has a mov file to display. It works fine using IE. Here's a link to the page: http://mruthvenart.com/DesktopDefault.aspx?tabid=1179

All Replies (4)

more options

There is no sign of QuickTime in your Firefox System Details. This should help with the Firefox plug-in -

https://support.mozilla.org/en-US/kb/quicktime-plugin-play-audio-and-video#w_installing-or-updating-quicktime

more options
more options

Well, now it works. I got the "Activate QuickTime" message instead of "A plugin is needed to display this content", and after activation it worked. Why didn't it work before and why now? Who knows...

more options

Note that Firefox is a 32 bit application, so you need a plugin for 32 bit QuickTime.