Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

As of Firefox 36, disabling OMTC causes random crashes

  • 1 reply
  • 1 has this problem
  • 2 views
  • Last reply by philipp

GreenOracle
GreenOracle
more options

As of Firefox 36, disabling OMTC causes random crashes in Firefox. This is particularly concerning, as THIS very support site (support.mozilla.org) has "please try disabling OMTC" as a common suggestion for a number of screen rendering issues. I think that going forward, asking people to "try disabling OMTC" will only WORSEN the issue, as a catastrophic Firefox crash which could cause loss of data is much worse than a screen rendering glitch.

To be clear, I am referring to the following setting in about:config:

layers.offmainthreadcomposition.enabled = FALSE

As of Firefox 36, disabling OMTC causes random crashes in Firefox. This is particularly concerning, as THIS very support site (support.mozilla.org) has "please try disabling OMTC" as a common suggestion for a number of screen rendering issues. I think that going forward, asking people to "try disabling OMTC" will only WORSEN the issue, as a catastrophic Firefox crash which could cause loss of data is much worse than a screen rendering glitch. To be clear, I am referring to the following setting in about:config: layers.offmainthreadcomposition.enabled = FALSE

All Replies (1)

philipp
philipp
  • Moderator
more options

hello, could you provide your latest few submitted crash reports? please enter about:crashes into the location bar, copy the latest few report ids from there starting with bp- & paste them here into a forum reply. thank you