Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Archived briefcase folder was corrupted when computer went to sleep during copying to archive; how to get it back?thanks!

  • 4 replies
  • 3 have this problem
  • 6 views
  • Last reply by Thefos

more options

Archive folder gives "unaccessible" error message when I try to open it, and the related archive file shows 0 k. I was trying to archive all email from last year and now have lost it all! Is there a temp file where i can recover it? It does seem that the 20gb are still on the drive.

Archive folder gives "unaccessible" error message when I try to open it, and the related archive file shows 0 k. I was trying to archive all email from last year and now have lost it all! Is there a temp file where i can recover it? It does seem that the 20gb are still on the drive.

Modified by Thefos

All Replies (4)

more options

Gives that error where?

more options

When trying to open the folder. The folder size is 0. I know the files are somewhere on the drive because the total storage on the drive equals the amount that this should be (20 gig). Thanks for help!

more options

lets step back a little here.

Are there files in the drive with the names you associate with your archives? MSF files? SDB folders?

more options

The problem arose when attempting to copy e-mails into a folder contained in the subdirectory. There is an .sbd file showing up in Widows Explorer but unable to open - it says the file or folder is corrupted. The Subdirectory does not indicate there are other folders below it when trying to access through Thunderbird. Tried repairing the folder in Properties/General Information - Repair Folder, but didn't work. Based on the known size of the files in the folders sub-directory and the amount available on the disk, the folders/files appear to be present on the disk.