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With the latest FF update I can't load the New York Times

  • 7 replies
  • 1 has this problem
  • 16 views
  • Last reply by FredMcD

JRuby
JRuby
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I updated FF and Flash Player today and now I can't load the New York Times - all I get is a page with links. Other sites are loading OK. I've tried changing the security.mixed_content.block_active_content to false and that didn't help.

I've got FF 36:0 and I use Windows. Does anybody know whether this is a FF problem and if there's a solution?

I don't think it's my plug-ins because other sites load easily but these are the ones I've got:

  • Adobe PDF Plug-In For Firefox and Netscape 10.1.13
  • Citrix Online App Detector Plugin
  • Version 5.40.2.0
  • Google Update
  • Musicnotes Viewer plugin 1.21.0 For more information visit www.musicnotes.com
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Shockwave Flash 17.0 r0
  • Adobe Shockwave for Director Netscape plug-in, version 12.0.3.133
  • 5.1.30514.0
  • VLC media player Web Plugin 2.1.3
  • NPWLPG
  • iTunes Detector Plug-in
I updated FF and Flash Player today and now I can't load the New York Times - all I get is a page with links. Other sites are loading OK. I've tried changing the security.mixed_content.block_active_content to false and that didn't help. I've got FF 36:0 and I use Windows. Does anybody know whether this is a FF problem and if there's a solution? I don't think it's my plug-ins because other sites load easily but these are the ones I've got: *Adobe PDF Plug-In For Firefox and Netscape 10.1.13 * Citrix Online App Detector Plugin * Version 5.40.2.0 * Google Update * Musicnotes Viewer plugin 1.21.0 For more information visit www.musicnotes.com * The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site. * Shockwave Flash 17.0 r0 * Adobe Shockwave for Director Netscape plug-in, version 12.0.3.133 * 5.1.30514.0 * VLC media player Web Plugin 2.1.3 * NPWLPG * iTunes Detector Plug-in

All Replies (7)

crislevin
crislevin
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can you provide a screenshot of nytimes in your firefox?

Modified by crislevin

JRuby
JRuby Question owner
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The screenshot is attached.

crislevin
crislevin
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I think the browser cache is corrupt. You can goto options->advanced->network, and clear cache then try again.

JRuby
JRuby Question owner
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I'm afraid that didn't work.

crislevin
crislevin
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mm... I am gonna throw out a quick suggestion, if not working, please post back and see if others can help.

Try holding down "shift" key, and click refresh button on the urlbar.

JRuby
JRuby Question owner
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It didn't solve the problem, but thanks for trying.

Can anybody else help?

FredMcD
FredMcD
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That's what we are here for.

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies
    Warning ! ! This will log you out of sites you're logged in to.

Type about:preferences<Enter> in the address bar.

  • Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
  • Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

Then restart.