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How the hell do you contact your tech support?

  • 3 replies
  • 1 has this problem
  • 6 views
  • Last reply by cor-el

Moondog1
Moondog1
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Firefox kept crashing as 'non-responsive'. I deleted it and re-downloaded. Now it won't install when I click "RUN". It tells me that it can't create a temp archive file. How do I install a new version of Mozilla Firefox? Thanks.

Firefox kept crashing as 'non-responsive'. I deleted it and re-downloaded. Now it won't install when I click "RUN". It tells me that it can't create a temp archive file. How do I install a new version of Mozilla Firefox? Thanks.

All Replies (3)

ideato
ideato
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Hi, any luck if you download and install the full firefox installer from the next link : https://www.mozilla.org/firefox/all/  ?

thank you

FredMcD
FredMcD
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Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac Options) key, and then starting Firefox. Is the problem still there?

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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You may also have to disable your anti-virus software temporarily.