Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

How can I reset my password?

  • 1 reply
  • 5 have this problem
  • 5 views
  • Last reply by philipp

tom.hndz
tom.hndz
more options

Hello, I forgot my password for my firefox sync account. I tried to reset it with the form to reset the password, but I never get the email to change my password. Is there another way to reset the password?

Hello, I forgot my password for my firefox sync account. I tried to reset it with the form to reset the password, but I never get the email to change my password. Is there another way to reset the password?

All Replies (1)

philipp
philipp
  • Moderator
more options

hi, are you able to create a new account with that same email?