Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox up to date but sync not working on PC/Laptop/Android phone - Why?

more options

I have updated to the new Sync on my PC (Windows 7), Laptop (Windows 7) and Android (5.1.1) phone. All three devices have the most up to date Firefox, and new Sync successfully set up.

I deleted a bookmark using Laptop, and clicked "Sync now", but phone and PC still show the bookmark. a) The new Sync does not seem to work - why? b) Why is there no ability to define how often new Sync operates - e.g. every 5 minutes? c) How often does new Sync work automatically?

So far, new Sync is a disaster for me.

I have updated to the new Sync on my PC (Windows 7), Laptop (Windows 7) and Android (5.1.1) phone. All three devices have the most up to date Firefox, and new Sync successfully set up. I deleted a bookmark using Laptop, and clicked "Sync now", but phone and PC still show the bookmark. a) The new Sync does not seem to work - why? b) Why is there no ability to define how often new Sync operates - e.g. every 5 minutes? c) How often does new Sync work automatically? So far, new Sync is a disaster for me.

All Replies (1)

more options

DionysusMike said

I have updated to the new Sync on my PC (Windows 7), Laptop (Windows 7) and Android (5.1.1) phone. All three devices have the most up to date Firefox, and new Sync successfully set up. I deleted a bookmark using Laptop, and clicked "Sync now", but phone and PC still show the bookmark. a) The new Sync does not seem to work - why? b) Why is there no ability to define how often new Sync operates - e.g. every 5 minutes? c) How often does new Sync work automatically? So far, new Sync is a disaster for me.

Well, the bookmark deletion I made this morning finally synced after about 8 hours. I trust that this will not be the normal standard of service.