Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox 40 beta not working in Windows 10 Home

  • 4 replies
  • 13 have this problem
  • 2 views
  • Last reply by haruma

haruma
haruma
more options

I have just upgraded to Window 10 Home from Window 8.1 last night and found the Firefox 39 to be unable to connect to the internet. IE Edge and Chrome works fine. So, I install Firefox 40 beta; entering the url in the address bar or using the search box does not do anything at all. The page just remains the same. I tried to click on the links or use the search box in the default Mozilla Firefox start page and it does not do anything as well.

I have already tried to disable my antivirus and firewall and use the safe mode and it is the same. I'm not sure how can I resolve the issue.

I have just upgraded to Window 10 Home from Window 8.1 last night and found the Firefox 39 to be unable to connect to the internet. IE Edge and Chrome works fine. So, I install Firefox 40 beta; entering the url in the address bar or using the search box does not do anything at all. The page just remains the same. I tried to click on the links or use the search box in the default Mozilla Firefox start page and it does not do anything as well. I have already tried to disable my antivirus and firewall and use the safe mode and it is the same. I'm not sure how can I resolve the issue.

Modified by haruma

Chosen solution

Hmm, it's only Firefox. Still, might be worth keeping this thread for future reference: After upgrade to window 10, cannot access internet from firefox or chrome.

Read this answer in context 👍 2

All Replies (4)

haruma
haruma Question owner
more options

haruma said

I have just upgraded to Window 10 Home from Window 8.1 last night and found the Firefox 39 to be unable to connect to the internet. IE Edge and Chrome works fine. So, I install Firefox 40 beta; entering the url in the address bar or using the search box does not do anything at all. The page just remains the same. I tried to click on the links or use the search box in the default Mozilla Firefox start page and it does not do anything as well. I have already tried to disable my antivirus and firewall and use the safe mode and it is the same. I'm not sure how can I resolve the issue.

I have uninstall and reinistall FF40 stable and it still does not load any websites. I have also tried to disable my firewall and it has no positive effect.

guigs
guigs
more options

Please first try these steps, the ones you have not tried yet:

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

Chosen Solution

Hmm, it's only Firefox. Still, might be worth keeping this thread for future reference: After upgrade to window 10, cannot access internet from firefox or chrome.

haruma
haruma Question owner
more options

I did everything I could with the firewall and reinstall Firefox and it does not work. After I reset the TCP/IP in Windows, I can now connect to the internet with Firefox.