Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Windows popup sats Mozilla wants to install update but website detects the latest version is already installed.

  • 2 replies
  • 2 have this problem
  • 1 view
  • Last reply by James

more options

Starting this morning every time I open Firefox I get the standard Windows pop up saying Mozilla Corp is wanting to make changes to my computer. I have said "no" up to this point. The Firefox website indicates I have the latest version. I run Eset NOD32 virus and security which does not detect any virus/hack/etc. Is there a legitimate update or patch that needs to be run?

Starting this morning every time I open Firefox I get the standard Windows pop up saying Mozilla Corp is wanting to make changes to my computer. I have said "no" up to this point. The Firefox website indicates I have the latest version. I run Eset NOD32 virus and security which does not detect any virus/hack/etc. Is there a legitimate update or patch that needs to be run?

Chosen solution

hi, there was a critical security update to firefox 39.0.3 deployed in the last few days: https://blog.mozilla.org/security/2015/08/06/firefox-exploit-found-in-the-wild/

you can check your current version number by going to the firefox menu ≡ > help ? > about firefox

Read this answer in context 👍 1

All Replies (2)

more options

Chosen Solution

hi, there was a critical security update to firefox 39.0.3 deployed in the last few days: https://blog.mozilla.org/security/2015/08/06/firefox-exploit-found-in-the-wild/

you can check your current version number by going to the firefox menu ≡ > help ? > about firefox

more options

The Firefox useragent does not show the minor update versions (since Fx 16.0 ?) as 39.0.3 would still look like Mozilla/5.0 (Windows NT 6.1; rv:39.0) Gecko/20100101 Firefox/39.0