Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I cannot mail as the "Send" is not selectable?

  • 2 replies
  • 12 have this problem
  • 3 views
  • Last reply by Kenokennedy

Kenokennedy
Kenokennedy
more options

Neither the "send" or "ABC" button is highlighted so cannot be selected? What must I do to fix this?

Neither the "send" or "ABC" button is highlighted so cannot be selected? What must I do to fix this?

All Replies (2)

Gnospen
Gnospen
more options

First send is not active unless you select a to address If you select plain text as delivery format, there will be no HTML-alternatives like ABC. ( Option / Delivery format )

Kenokennedy
Kenokennedy Question owner
more options

Thank you Gnospen, that worked!!