Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox crashes

  • 1 reply
  • 2 have this problem
  • 3 views
  • Last reply by FredMcD

Joe5887H2
Joe5887H2
more options

Crashed / Locked Up. Had to end Firefox.

Rebooted. Tried to restore session. Didn't work. Rebooted again and attempted to launch Firefox again.

All I got was a Google search page in Full Screen Mode.

Crashed / Locked Up. Had to end Firefox. Rebooted. Tried to restore session. Didn't work. Rebooted again and attempted to launch Firefox again. All I got was a Google search page in Full Screen Mode.

All Replies (1)

FredMcD
FredMcD
more options

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac Options) key, and then starting Firefox. Is the problem still there?

While still in Safe Mode,

Some of your crash reports weren’t sent to the Mozilla Servers.

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers/letters, click it and select Submit.

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.

aboutcrashesFx29