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I can't use Print setup neither Print from Firefox & Thurderbird. Proigrams lock

  • 1 reply
  • 3 have this problem
  • 4 views
  • Last reply by guigs

Riccardo16
Riccardo16
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Firefox 41.0.2 & Thunderbird 38.3.0. I am not able to print anymore from both programs. When I try the program stop (no answering) and I have to force its close and start it again. Even I try to run Print Setup both programs stop.

Printer (Adobe PDf or other) works with normal applications.

I don't realized from when this problem occur, but before everything has work fine.

Riccardo Negri

Firefox 41.0.2 & Thunderbird 38.3.0. I am not able to print anymore from both programs. When I try the program stop (no answering) and I have to force its close and start it again. Even I try to run Print Setup both programs stop. Printer (Adobe PDf or other) works with normal applications. I don't realized from when this problem occur, but before everything has work fine. Riccardo Negri

All Replies (1)

guigs
guigs
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Hi Riccardo16 , I understand that when you print from Firefox and from Thunderbird that the programs freeze/lock. I am happy to help.

Since it is happening in more than one program, but mostly Gecko, I would recommend these troubleshooting steps for Firefox

  1. Refresh Firefox - reset add-ons and settings
  2. Fix printing problems in Firefox