We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

All my Firefox 42.0 Add-ons are always active and other options are greyed out???

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by FredMcD

more options

All my Firefox 42.0 Add-ons are always active and other options are greyed out??? How can one fix this issue because I want to be able to give permission before a Add-on is active by selecting the "Ask to Activate" option!

All my Firefox 42.0 Add-ons are always active and other options are greyed out??? How can one fix this issue because I want to be able to give permission before a Add-on is active by selecting the "Ask to Activate" option!

All Replies (1)

more options

Security Issue: Update your Flash Player Version 19.0.0.226
https://www.adobe.com/products/flashplayer/distribution3.html
Note: Windows users should download the ‘’’active_x’’’ for “Internet Explorer,” and the ‘’’plugin’’’ for “Plugin-based browsers” (like Firefox).

Note: Edge on Win10 does not use ActiveX version but its own Flash.

See if there are updates for your graphics drivers https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration


Note: Avast has been known to cause issues in Firefox. Disable it as a test.


It is possible that there is a problem with the file(s) that store the extensions registry.

Delete the extensions.* files (e.g. extensions.json, extensions.sqlite, extensions.ini) and compatibility.ini in the Firefox profile folder to reset the extensions registry.

New files will be created when required.

See "Corrupt extension files":