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Why Mozilla Firefox (44th edition) constantly freezes? Someday this deficiency will be remedied?

  • 5 replies
  • 9 have this problem
  • 3 views
  • Last reply by John99

Iliya89
Iliya89
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When you start Mozilla Firefox constantly freeze: the window turns white, then the title of the window appears the message "Not responding", and as such, the program is about half an hour. In addition, the program causes a system hang: the browser closes the connection and restarts. Doesn't the browser version is the latest (44th). Since 40-th version Mozilla hard freezes. When finally this problem will be solved?! Constantly come out with updates, but nothing changes!

When you start Mozilla Firefox constantly freeze: the window turns white, then the title of the window appears the message "Not responding", and as such, the program is about half an hour. In addition, the program causes a system hang: the browser closes the connection and restarts. Doesn't the browser version is the latest (44th). Since 40-th version Mozilla hard freezes. When finally this problem will be solved?! Constantly come out with updates, but nothing changes!

All Replies (5)

guigs
guigs
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Hello,

The Refresh feature (called "Reset" in older Firefox versions) can fix many issues by restoring Firefox to its factory default state while saving your bookmarks, history, passwords, cookies, and other essential information.

Note: When you use this feature, you will lose any extensions, toolbar customizations, and some preferences. See the Refresh Firefox - reset add-ons and settings article for more information.

To Refresh Firefox:

  1. Open the Troubleshooting Information page using one of these methods:
    • Click the menu button New Fx Menu, click help Help-29 and select Troubleshooting Information. A new tab containing your troubleshooting information should open.
    • If you're unable to access the Help menu, type about:support in your address bar to bring up the Troubleshooting Information page.
  2. At the top right corner of the page, you should see a button that says "Refresh Firefox" ("Reset Firefox" in older Firefox versions). Click on it.
  3. Firefox will close. After the refresh process is completed, Firefox will show a window with the information that is imported.
  4. Click Finish and Firefox will reopen.

Did this fix the problem? Please report back to us!

Thank you.

Iliya89
Iliya89 Question owner
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And my settings, extensions list, etc. will not suffer from this?

John99
John99
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You can be sure most people do not see this sort of problem. It will be something to do with your use or install of Firefox.

Yes that will remove your extensions and change some other things. An alternative troubleshooting method is to try out Firefox in a new additional profile and in Firefox's safemode. That will not harm your current install or lose any extensions or settings.

If you see improvements it will help provide clues in trying to identify what the problem is.

See

Also see

By the way is this problem apparently related to

  • Having very many Tabs open
  • Playing videos &/or FlashPlayer

There are advanced methods of troubleshooting hangs, but believe me the simplest and quickest initial method is the Refresh OR to use a new profile in safemode and with all plugins disabled; and work up from there.

Iliya89
Iliya89 Question owner
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Unfortunately, nothing helped. Something can still advise?

John99
John99
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Are you saying after a refresh Firefox hangs frequently for about 1/2 an hour in safemode with plugins disabled and with only a couple of tabs open ?

That would be unusual and obviously a very bad experience.