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I keep losing the e-mails that I store in my inbox. Where are they??

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I've lost 300 to 400 e-mails that have just disappeared from my inbox. Have I pushed some button that hides them? I know that there's a block that van be checked that expuges e-mails after closing the program. That block is unchecked and always has been.

I've lost 300 to 400 e-mails that have just disappeared from my inbox. Have I pushed some button that hides them? I know that there's a block that van be checked that expuges e-mails after closing the program. That block is unchecked and always has been.

Chosen solution

Firefox doesn't do email, it's strictly a web browser.

If you are using Firefox to access your mail, you are using "web-mail". You need to seek support from your service provider or a forum for that service.

If your problem is with Thunderbird, let us know and we can move this thread to the Thunderbird queue. This question currently is in the Firefox queue for answers.

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Chosen Solution

Firefox doesn't do email, it's strictly a web browser.

If you are using Firefox to access your mail, you are using "web-mail". You need to seek support from your service provider or a forum for that service.

If your problem is with Thunderbird, let us know and we can move this thread to the Thunderbird queue. This question currently is in the Firefox queue for answers.