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Saved Mail suddenly disappears

  • 2 replies
  • 0 have this problem
  • 13 views
  • Last reply by John5930

John5930
John5930
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This morning my saved mail folders have stars next to them and they are EMPTY! Where did my saved emails go? And how can I get them back???

This morning my saved mail folders have stars next to them and they are EMPTY! Where did my saved emails go? And how can I get them back???

Chosen solution

Yes, Normally the folder list has: folder_name(number of unread)

Now most of them have: folder_name(*number)

When I look inside, some folders are entirely empty in spite of the large number. Others have a few entries, but not nearly the right number. -John

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All Replies (2)

christ1
christ1
  • Top 25 Contributor
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my saved mail folders have stars next to them

Can you explain that in more detail?

they are EMPTY!

See http://kb.mozillazine.org/Disappearing_mail

And how can I get them back???

If your messages cannot easily be restored you'll need to restore them from a recent backup of your Thunderbird profile folder you hopefully created on a regular basis.

John5930
John5930 Question owner
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Chosen Solution

Yes, Normally the folder list has: folder_name(number of unread)

Now most of them have: folder_name(*number)

When I look inside, some folders are entirely empty in spite of the large number. Others have a few entries, but not nearly the right number. -John