Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox is really slow on some pages. Keep getting a message saying a plugin has stopped working. I refreshed then reinstalled Firefox, but same problem still

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by FredMcD

athomas810aet
athomas810aet
more options

Keep getting the message on almost all pages. It's very slow and I get a pop up about a plugin not working. I checked all my plugins, refreshed and then reinstalled Firefox, but the problem persists. This doesn't occur in Chrome or IE

Keep getting the message on almost all pages. It's very slow and I get a pop up about a plugin not working. I checked all my plugins, refreshed and then reinstalled Firefox, but the problem persists. This doesn't occur in Chrome or IE

All Replies (1)

FredMcD
FredMcD
more options

athomas810aet said

This doesn't occur in Chrome or IE

Those are separate programs.

Let’s do a full clean re-install; Download Firefox For All languages And Systems {web link} Save the file. Then Close Firefox.

Using your file browser, open the Programs Folder on your computer.

Windows: C:\Program Files C:\Program Files (x86) Mac: Open the "Applications" folder. Linux: Check your user manual.

Do Not remove the profiles folder.

Look for, and rename any Mozilla or Firefox program folders by adding .old to them. Do not rename the Mozilla Thunderbird folder.

After rebooting the computer, run a registry scanner. Then run the installer. If all goes well, remove the OLD folders when you are done.

If there is a problem, start your Computer in safe mode and try again.

Starting The Computer In Safe Mode;
Free Online Encyclopedia