Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

cannot install flash player FF 47.0 Keeps asking to close FF which I did

  • 4 replies
  • 1 has this problem
  • 3 views
  • Last reply by Paul

Paul
Paul
more options

Told Flash Player was vulnerable, I downloaded the exe for Flash Player, starts to install, gets to about 50% and continually asks me to close Firefox. I closed FF and still would not finish install.

Told Flash Player was vulnerable, I downloaded the exe for Flash Player, starts to install, gets to about 50% and continually asks me to close Firefox. I closed FF and still would not finish install.

All Replies (4)

the-edmeister
the-edmeister
  • Moderator
more options

Did you restart the Flash installer after closing Firefox and making sure that firefox.exe process actually stopped and not 'hung' due to starting the Flash installer while Firefox was still running?

Paul
Paul Question owner
more options

I used the task manager to close FF. I restarted Flash installer and it started to install again, and then stopped and asked to close FF. Keeps doing that over and over again.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Boot the computer in Windows Safe Mode with network support (press F8 on the boot screen or hold down the Shift key) to see if that makes it possible to install Flash.

Paul
Paul Question owner
more options

I restarted computer, then Real Player installed. Thanks for your replies.