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Firefox crashes

  • 1 reply
  • 1 has this problem
  • 2 views
  • Last reply by cor-el

Hangmeover
Hangmeover
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Keeps crashing, done a reinstall, disabled add ons, extensions, would like to keep Mcafee Web Advisor sooooo ANGRY bp-0b935bfb-0368-4e26-9b0b-7e4bd2160629

Keeps crashing, done a reinstall, disabled add ons, extensions, would like to keep Mcafee Web Advisor sooooo ANGRY bp-0b935bfb-0368-4e26-9b0b-7e4bd2160629

All Replies (1)

cor-el
cor-el
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  • Top 10 Contributor
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That looks like a problem with files from your McAfee security software (npmcffplg32.dll).

  • Firefox 47.0.1 Crash Report [@ npmcffplg32.dll@0x591d ]

So you will have to disable McAfee WebAdvisor for now and contact McAfee for support.

There are other things that need attention.

The System Details List shows that you have multiple Flash plugins.

  1. Shockwave Flash 20.0 r0
  2. Shockwave Flash 22.0 r0

You can find the installation path of all plugins on the about:plugins page.

You can check the Flash player installation folder for multiple Flash player plugins and remove older version(s) of the plugin (NPSWF32) and possibly (re)install the latest Flash player.

  • (32 bit Windows) C:\Windows\System32\Macromed\Flash\
  • (64 bit Windows) C:\Windows\SysWOW64\Macromed\Flash\