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Can save PDF files. Can't open. Fix?

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  • 1 has this problem
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  • Last reply by philipp

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MS XP user. Recently installed Firefox. Can no longer open saved PDF files. Error message: failed to connect to DDE server. No other problems noted. Thx!

MS XP user. Recently installed Firefox. Can no longer open saved PDF files. Error message: failed to connect to DDE server. No other problems noted. Thx!

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hi, this error won't be related to firefox. please refer to adobe's support about getting this issue with their product solved: https://forums.adobe.com/thread/2123241