Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I can receive emails but cannot send. Using time warner

Poway83
Poway83
more options

I cannot send emails from Thunderbird. I can receive all emails sent to me. I can get on the internet with no problem. I can send Emails from the Time Warner Server mail.twc.com. I checked with Time Warner and put in all of the outgoing server information in the Thunderbird set up screen. their outgoing server is mail.twc.com their port is 587. Nothing I do works.

I cannot send emails from Thunderbird. I can receive all emails sent to me. I can get on the internet with no problem. I can send Emails from the Time Warner Server mail.twc.com. I checked with Time Warner and put in all of the outgoing server information in the Thunderbird set up screen. their outgoing server is mail.twc.com their port is 587. Nothing I do works.

All Replies (1)

user1121639
user1121639
more options

Try different combinations in "Security and Authentication" in the SMTP Server settings. Thunderbird Menu: Tools: Account Settings, Select "Outgoing Server (SMTP)" on the left side. Find and select your Time Warner server on the right, then click the "Edit" button.

See my snip for what you should see.

Connection security should be SSL/TLS, and Authentication method should be "Normal".

Modified by user1121639