Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox crashes

  • 1 reply
  • 1 has this problem
  • 12 views
  • Last reply by cor-el

makarandgore
makarandgore
more options
  1. This file is in the UTF-8 encoding

[Strings]

  1. LOCALIZATION NOTE (CrashReporterProductErrorText2): The %s is replaced with a string containing detailed information.

CrashReporterProductErrorText2=Firefox had a problem and crashed. We'll try to restore your tabs and windows when it restarts.\n\nUnfortunately the crash reporter is unable to submit a crash report.\n\nDetails: %s CrashReporterDescriptionText2=Firefox had a problem and crashed. We'll try to restore your tabs and windows when it restarts.\n\nTo help us diagnose and fix the problem, you can send us a crash report.

# This file is in the UTF-8 encoding [Strings] # LOCALIZATION NOTE (CrashReporterProductErrorText2): The %s is replaced with a string containing detailed information. CrashReporterProductErrorText2=Firefox had a problem and crashed. We'll try to restore your tabs and windows when it restarts.\n\nUnfortunately the crash reporter is unable to submit a crash report.\n\nDetails: %s CrashReporterDescriptionText2=Firefox had a problem and crashed. We'll try to restore your tabs and windows when it restarts.\n\nTo help us diagnose and fix the problem, you can send us a crash report.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

If you have submitted crash reports then please post the IDs of one or more recent crash reports that start with "bp-".

  • bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

You can find the report ID of recent crash reports on the "Help -> Troubleshooting Information" page (about:support).

  • click the "All Crash Reports" button on this page to open the about:crashes page and see all crash reports.

Alternatively you can open about:crashes via the location/address bar.

See also: