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An error occurred while sending mail: The mail server sent an incorrect greeting: mtlp000087 cmsmtp Connection Rejected - see http://www.spamhaus.org/query/ip/

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  • Last reply by christ1

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An error occurred while sending mail: The mail server sent an incorrect greeting: mtlp000087 cmsmtp Connection Rejected - see http://www.spamhaus.org/query/ip/196.53.32.11.

My ISP, Telus, tells me that I'm connected to the correct port: 1025

An error occurred while sending mail: The mail server sent an incorrect greeting: mtlp000087 cmsmtp Connection Rejected - see http://www.spamhaus.org/query/ip/196.53.32.11. My ISP, Telus, tells me that I'm connected to the correct port: 1025

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My ISP, Telus, tells me that I'm connected to the correct port: 1025

The port number looks unusual at best. Check the support web site of your email provider for the correct server settings. Please post your results here.