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Firefox crashes

  • 10 replies
  • 3 have this problem
  • 17 views
  • Last reply by FredMcD

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Firefox crashes everytime i try to print. I've removed and added printers to try and fix this problem and it still crashes.

Firefox crashes everytime i try to print. I've removed and added printers to try and fix this problem and it still crashes.

All Replies (10)

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Firefox is getting worse and worse on EVERYTHING it does or is suppose to do! It use to be a good browser and everything worked to gether but these later version are nothing but, crap!

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In the address bar, type about:crashes<enter>. Note: If any reports do not have BP- in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most recent 7 - 10 crash reports, and copy them. Press the Reply button. Now go to the reply box and paste them in.

aboutcrashesFx29

For more help on crash reports, see; https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support

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bp-a2921938-cdb7-43b2-8a2f-81d401170517 5/17/17 1:05 PM bp-0ea6ed97-b647-49da-902a-6648f1170516 5/16/17 3:21 PM bp-75b5e032-2494-41df-90f1-e4f810170515 5/15/17 6:30 PM bp-6362b827-49d4-4826-876b-2fdce1170512 5/12/17 2:27 PM bp-1888e0d1-0de0-4a7f-8428-bedb31170511 5/11/17 6:50 PM bp-f43a2469-2bd3-4008-a124-4538d1170509 5/9/17 5:45 PM bp-2536346f-9ebf-4807-b25a-73de51170509 5/8/17 7:07 PM bp-7324b2b2-6c94-44ac-878e-7a4371170507 5/7/17 6:07 PM bp-a79c551b-1047-48d0-9d94-7d4c41170507 5/7/17 10:24 AM bp-d0a70c56-c25b-4faa-946e-51d5c1170506 5/6/17 4:22 PM bp-ac7088a9-d501-4d5b-9d7d-2e92c1170503 5/3/17 6:58 PM bp-55eaf5d5-a46f-4a00-bb53-d03700170502 5/1/17 9:02 PM bp-adc8a6ed-1fff-4b8d-bba9-928ea1170502 5/1/17 7:17 PM

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Your System Details shows you posted on a Mac OS


Product Firefox Release Channel release Version 53.0.2 Build ID 20170504105526 OS Windows 7 OS Version 6.1.7601 Service Pack 1

All the reports look like this; bp-a2921938-cdb7-43b2-8a2f-81d401170517 Signature: ntdll.dll@0x4eb83

nvlsp.dll = NVIDIA Application

rpcrt4.dll = Windows; Remote Procedure Call Runtime

Kernel32.dll = Microsoft

ntdll.dll = Microsoft

Nvwgf2um.dll = NVIDIA Compatible D3D10 Driver = NVIDIA Corporation

ipseng32.dll = Symantec Intrusion Detection = Symantec Corporation


Perform a System File Check to fix corrupted system files

Win 7, 8, 10, Vista: https://support.microsoft.com/en-us/kb/929833 Win XP: https://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/system_file_checker.mspx?mfr=true

Wiki - Windows 10 System File Check http://answers.microsoft.com/en-us/windows/wiki/windows_10-update/system-file-check-sfc-scan-and-repair-system-files/bc609315-da1f-4775-812c-695b60477a93


See if there are updates for your graphics drivers https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration

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This is your statement "Your System Details shows you posted on a Mac OS" Thanks for giving me the information, I will check some things out! But, just to let you know (I don't know where or how you are getting your information but, I HAVE NEVER POSTED ON A MAC OS! I've NEVER had Had/Owned a MAC OS nor a MAC computer! I Do Not like MACs at all!

ipseng32.dll = Symantec Intrusion Detection = Symantec Corporation As for as Symantec Corporation goes showing Intrusion Detection, that is my Norton Antivirus system that I have covering all my devices and it works great!

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Well, I did all my checking! The System File Check came out FINE! I checked for any updated Graphic Drivers! All my drivers are up to date! I keep everything up to date! THE ONLY PROBLEM THERE IS, is THAT FIREFOX AND CHROME STOPPED USING JAVA! DUH! THAT'S WHAT MY PROBLEM IS! WHY IN THE WORLD would y'all do that??? Sorry but, that is a little idiotic!But, I got an ass on that helps me out with it! But, taking it out in the first place was not correct!

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coffeeman57 said

THE ONLY PROBLEM THERE IS, is THAT FIREFOX AND CHROME STOPPED USING JAVA! DUH! THAT'S WHAT MY PROBLEM IS! WHY IN THE WORLD would y'all do that???

We did not make that choice. Mozilla did.

Hi,

The people who answer questions here, for the most part, are other Firefox users volunteering their time (like me), not Mozilla employees or Firefox developers.

If you want to leave feedback for Firefox developers, you can go to the Firefox Help menu and select Submit Feedback... or use this link. Your feedback gets collected at http://input.mozilla.org/, where a team of people read it and gather data about the most common issues.

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coffeeman57 said

"Your System Details shows you posted on a Mac OS"

Some of your system details are posted when you ask a question. No Personal Information Is Collected. Go to the top right of the page. Open Question details At the bottom of that box, press More system details

Please read this article; Websites say that Firefox is outdated or incompatible even though it's the latest version https://support.mozilla.org/en-US/kb/websites-say-firefox-outdated-or-incompatible

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Note that coffeeman57 isn't the OP that created this thread, so the System Details list doesn't apply.

The issue posted by hiejb hasn't been fixed and since coffeeman57 is also using a different OS it should be best that coffeeman57 would create a new thread to avoid confusion in case hiejb returns and to avoid getting all kind of unrelated emails.

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That explains a few things