Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Hi I suddenly can't copy or paste with my mouse or trackpad on Mozilla ,Even CTRL C and V are having issues .

  • 1 reply
  • 2 have this problem
  • 3 views
  • Last reply by FredMcD

Starkitty99
Starkitty99
more options

Hi

I updated windows 10 yesterday .. just a normal update nothing amazing .. Today I can't copy or paste from the mouse or the trackpad to Mozilla. I'm even having trouble with CTRL C and V .. they only work sometimes .. I tried the standard fix ... cmd /c"echo off|clip" thinking it was the computer , it did nothing , but the found I can copy and paste on IE and notepad, So it must be Mozilla ? the most I can do is left click highlight .. I actually use copy paste a lot , so any ideas how I might fix it please ?

Hi I updated windows 10 yesterday .. just a normal update nothing amazing .. Today I can't copy or paste from the mouse or the trackpad to Mozilla. I'm even having trouble with CTRL C and V .. they only work sometimes .. I tried the standard fix ... cmd /c"echo off|clip" thinking it was the computer , it did nothing , but the found I can copy and paste on IE and notepad, So it must be Mozilla ? the most I can do is left click highlight .. I actually use copy paste a lot , so any ideas how I might fix it please ?

All Replies (1)

FredMcD
FredMcD
more options

What was the last Windows update you spoke of? Do you have the problem with other programs?

Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?