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Videos play fuzzy and out of focus regardless of website

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  • Last reply by FredMcD

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After the latest update all videos are playing out of focus and fuzzy only on the Firefox browser, version 60, 64-bit on Windows 10 x 1803. (Chrome, Opera etc. are fine). Any suggestions are appreciated!

After the latest update all videos are playing out of focus and fuzzy only on the Firefox browser, version 60, 64-bit on Windows 10 x 1803. (Chrome, Opera etc. are fine). Any suggestions are appreciated!

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Hi, for a nice round number please try : uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files , C:\Program Files(x86) & C:\ProgramData Then restart system. Then run Windows Disk Cleanup. (Note: This should be Pinned and run Weekly, If never done below expect 10's of gig's) Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved. But you should make a back up before you do :

Reinstall with Current Release Firefox 59.0.3 with a Full Version Installer

Please let us know if this solved your issue or if need further assistance.

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