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Cannot download rest of message in Thunderbird 60.3.0

  • 3 replies
  • 1 has this problem
  • 22 views
  • Last reply by ge1495

Robert de Jongh
Robert de Jongh
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I have set the maximum size for messages. When a large email is received the following message appears: "This message exceeded the Maximum Message Size set in Account Settings, so we have only downloaded the first few lines from the mail server." When I click on "Download the rest of the message" nothing happens. I have tried this in Thunderbird Safe Mode - same result. Any clues?

I have set the maximum size for messages. When a large email is received the following message appears: "This message exceeded the Maximum Message Size set in Account Settings, so we have only downloaded the first few lines from the mail server." When I click on "Download the rest of the message" nothing happens. I have tried this in Thunderbird Safe Mode - same result. Any clues?

Chosen solution

Are you using a Global Inbox? I notice there is an issue like this that was fixed in TB 64b2, although I can't locate the exact bug report. Note the 2nd-last Fixed item here. TB 60.3.1 may arrive this week, and it might include this fix.

Fixed in 60.3.1.

Read this answer in context 👍 1

All Replies (3)

sfhowes
sfhowes
  • Top 10 Contributor
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Chosen Solution

Are you using a Global Inbox? I notice there is an issue like this that was fixed in TB 64b2, although I can't locate the exact bug report. Note the 2nd-last Fixed item here. TB 60.3.1 may arrive this week, and it might include this fix.

Fixed in 60.3.1.

Modified by sfhowes

Robert de Jongh
Robert de Jongh Question owner
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Thanks so much. I am using a Global Inbox. I downloaded the Beta and it now works! Thank you!

ge1495
ge1495
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How do you know if you have a Global Inbox?