We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Password is denied for email access

  • 6 replies
  • 3 have this problem
  • 2 views
  • Last reply by christ1

more options

I have been using Thunderbird for several years for my Gmail account. I recently received a warning message from Google that some of my accounts may be corrupt. I didn't recognize one so deleted it and thereafter was unable to get my messages. Every time I entered my password it refused it. I tried several of my past passwords and they did not work. I then went to my preferences and tried changing the password but that again did not work. HELP! I don't like using any other software for my email and depend on Thunderbird as it has all my mailing lists. I really would appreciate a fix here. Using version 60.40.0 with an iMac using OS X 10.14.2 Mojave. Thanks and regards

I have been using Thunderbird for several years for my Gmail account. I recently received a warning message from Google that some of my accounts may be corrupt. I didn't recognize one so deleted it and thereafter was unable to get my messages. Every time I entered my password it refused it. I tried several of my past passwords and they did not work. I then went to my preferences and tried changing the password but that again did not work. HELP! I don't like using any other software for my email and depend on Thunderbird as it has all my mailing lists. I really would appreciate a fix here. Using version 60.40.0 with an iMac using OS X 10.14.2 Mojave. Thanks and regards

Chosen solution

With POP you'll need to 'allow less secure apps' in your Google settings. https://support.google.com/accounts/answer/6009563

Read this answer in context 👍 0

All Replies (6)

more options

What is your account type - POP or IMAP?

Can you login to your Google account via webmail?

more options

It is a pop.gmaill.com account. I can open the account through Firefox. Thanks in anticipation. Best regards Mike Wall

more options

Chosen Solution

With POP you'll need to 'allow less secure apps' in your Google settings. https://support.google.com/accounts/answer/6009563

more options

Found the required button to switch on access to other apps. Thanks

more options

I have the same problem with IMAP setup. Had to change my Gmail-password today due to security alert from Google. And also strengthen my password-handling and now I'm not able to log in with T-bird. I'd like to have the stronger security level on my Gmail-login - how can I connect with my T-bird?

more options

henrik.thk, please start a new topic for your problem. https://support.mozilla.org/questions/new