We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Filters move messages between folders endlessly, not just from inbox

  • 1 reply
  • 1 has this problem
  • 3 views
  • Last reply by Matt

more options

I have set up filters for promotions, investment, social etc. Mozilla help says filters work only on Inbox, but I see messages that fit criteria for several folders moving back and forth, in and out of trash even. How do I stop this?

I have set up filters for promotions, investment, social etc. Mozilla help says filters work only on Inbox, but I see messages that fit criteria for several folders moving back and forth, in and out of trash even. How do I stop this?

All Replies (1)

more options

Thunderbird filters are not server side filters. Did you perhaps create filters on your providers web site?