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I can't read the score across ESPN. How can this STILL be an issue after what I think is about two years?

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I've attached an image here. How can I not see the score on a basic ESPN banner on top of a page? This was primary reason that I gave up on this browser two years ago.

I've attached an image here. How can I not see the score on a basic ESPN banner on top of a page? This was primary reason that I gave up on this browser two years ago.

All Replies (15)

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Hello,

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Thank you!

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Make sure you are not blocking content.

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?


One issue that seems more common lately is Firefox's Tracking Protection feature. When it is blocking content in a page, a shield icon will appear at the left end of the address bar next to the padlock icon. This article has more info on managing this feature: Tracking Protection {web link}

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If you use extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) that can block content (Adblock Plus, NoScript, Disconnect, Ghostery, Privacy Badger, uBlock Origin) always make sure such extensions do not block content.

Firefox shows the shield icon at the left end of the location/address bar in case Content Blocking is blocking content.

  • click the shield icon for more details and possibly disable the protection

You can check the Web Console about what content is blocked


You can try these steps in case of issues with web pages:

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • hold down the Shift key and left-click the Reload button
  • press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • press "Command + Shift + R" (Mac)

Clear the Cache and remove the Cookies from websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).

"Remove the Cookies" from websites that cause problems:

  • Options/Preferences -> Privacy & Security
    Cookies and Site Data -> Manage Data

"Clear the Cache":

  • Options/Preferences -> Privacy & Security
    Cookies and Site Data -> Clear Data -> Cached Web Content: Clear

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window
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I was using uBlock Origin. I disabled it and I'm now fine. Thank you kindly.

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The solution is incorrect. I tried with it disabled and it fixed it for one load then it went back so I then went to Tracker Protection and disabled it. It worked and then I reloaded and the problem came right back.

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reopened. Nothing was solved.

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Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?


Start your Computer in safe mode with network support. Then start Firefox. Try Secure websites. Is the problem still there?

http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode Starting Any Computer In Safe Mode; Free Online Encyclopedia

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FredMcD said

Start Firefox in Safe Mode {web link} A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

Start your Computer in safe mode with network support. Then start Firefox. Try Secure websites. Is the problem still there?

http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode Starting Any Computer In Safe Mode; Free Online Encyclopedia


Problem persisted with all addons disabled. It really seems like firefox is not picking up the frame size and scaling it.

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I see a scroll bar under the score bar and not the usual scroll buttons. These button are likely added via JavaScript, so you appear to be blocking the JavaScript that controls this feature,

You can remove all data stored in Firefox from a specific domain via "Forget About This Site" in the right-click context menu of an history entry ("History -> Show All History" or "View -> Sidebar -> History").

Using "Forget About This Site" will remove all data stored in Firefox from this domain like history and cookies and passwords and exceptions and cache, so be cautious. If you have a password or other data from that domain that you do not want to lose then make sure to backup this data or make a note.

You can't recover from this 'forget' unless you have a backup of involved files.

If you revisit a 'forgotten' website then data from that website will be saved once again.

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cor-el said

I see a scroll bar under the score bar and not the usual scroll buttons. These button are likely added via JavaScript, so you appear to be blocking the JavaScript that controls this feature, You can remove all data stored in Firefox from a specific domain via "Forget About This Site" in the right-click context menu of an history entry ("History -> Show All History" or "View -> Sidebar -> History"). Using "Forget About This Site" will remove all data stored in Firefox from this domain like history and cookies and passwords and exceptions and cache, so be cautious. If you have a password or other data from that domain that you do not want to lose then make sure to backup this data or make a note. You can't recover from this 'forget' unless you have a backup of involved files. If you revisit a 'forgotten' website then data from that website will be saved once again.

Used Forget about this site and it didn't change it. I reloaded after forgetting and the scroll bar is still there

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Let me also add that I've never used Firefox until just recently so I have no setting changes other than stock.

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Taking a few cues here I clicked on Site Information and chose permissions. I unchaeked Block Websites from automaticlly playing sound AND Block popup windows and i reloaded and the scroll bar was gone.

I closed the browser and reopened it and it was back.

So clicked them back to block and switch permissions to Standard instead of Custom.

I reloaded and it was gone. I closed the browser and reopened it and it was back again.

So I'm at a loss.

Modified by tomnationwide

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This also happens randomly on Facebook. Notice it's basically stuck loading over and over. The FB button on the top left next to the search bar is gone and other functions have disappeared. This is not a LOADING screen by the way. This is the result of sometimes clicking a new page in FB

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Just an update for anyone following. This has never been fixed and I've switched back to Chrome for now.