Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

netzero will not operate correctly since the update to 70.01

macky1234
macky1234
more options

i have tried many many ways to get netzero to work installed/uninstalled recovery....turn firewalls and protections off....i just can't figure it out. netzero folks have given me instructions, but none of them worked. any solutions?? could it have something to do with microsoft windows 10?

i have tried many many ways to get netzero to work installed/uninstalled recovery....turn firewalls and protections off....i just can't figure it out. netzero folks have given me instructions, but none of them worked. any solutions?? could it have something to do with microsoft windows 10?

All Replies (1)

user104147805413306348376805769878442569366
user104147805413306348376805769878442569366
more options

Hi macky1234, If you think that the problem might be in Windows, an easy way to reset everything is by using:

MalwareBytes AdwCleaner https://www.malwarebytes.com/adwcleaner/

Besides being a recommended adware removal tool, there are Basic Repairs in the settings which restore networking settings that malware may have wreaked havoc on. (Some Windows Updates are certainly considered to be malware!)

The image shows the default settings. I turn on everything, run a scan and select the Run Basic Repairs button. You need to restart your computer to complete the repairs.