Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Cannot connect to outlook.com account on mac thunderbird

  • 1 reply
  • 1 has this problem
  • 11 views
  • Last reply by AgnesRM

Andrei
Andrei
more options

MacOS 10.13.6 Thunderbird 68.4.2

I try to add my xxx@outlook.com free account on Thunderbird. Is working on other computers, but now I get this error.

I use 2 steps auth and I've created an app password.

MacOS 10.13.6 Thunderbird 68.4.2 I try to add my xxx@outlook.com free account on Thunderbird. Is working on other computers, but now I get this error. I use 2 steps auth and I've created an app password.
Attached screenshots

All Replies (1)

AgnesRM
AgnesRM
more options

Hi Not a Mac user - but I would suggest that you use the Manual config option instead of the Wizard to set up the account. It might need an added step or more credentials to get past the 2 step authentication. Just a thought.