Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I changed my gmail password and now cannot get into Thunderbird.

  • 4 replies
  • 1 has this problem
  • 13 views
  • Last reply by mv.frane

mv.frane
mv.frane
more options

I changed my gmail password and now cannot get into Thunderbird. The message I get is: Login to server imap.gmail.com with username [email address]gmail.com failed. Getting into gmail is no problem.

I changed my gmail password and now cannot get into Thunderbird. The message I get is: Login to server imap.gmail.com with username [email address]gmail.com failed. Getting into gmail is no problem.

Modified by Andrew

All Replies (4)

sfhowes
sfhowes
  • Top 10 Contributor
more options

Options/Security/Passwords/Saved Passwords, delete the old passwords and oauth tokens, then in Tools/Account Settings, set the authentication on the incoming and outgoing servers to OAuth2 if it isn't already, check that cookies are allowed in TB Options/Privacy, then restart TB and enter the new password in the OAuth browser window when prompted.

mv.frane
mv.frane Question owner
more options

The problem was not solved by using the above. I noticed online that others have the same problem if they changed their gmail password. The last date that I have been able to use Thunderbird was 5-12-2020. I really like Thunderbird and hate to lose it. Margaret

sfhowes
sfhowes
  • Top 10 Contributor
more options

If the account is POP, some users have found they have to enable access by less-secure apps in the Google account, even if the authentication is OAuth2, which is not the case with IMAP.

mv.frane
mv.frane Question owner
more options

The account is IMAP.