Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Every time I close Firefox, reopening makes Firefox unsync and causes me to sign in again

  • 1 reply
  • 1 has this problem
  • 10 views
  • Last reply by cor-el

more options

I've looked at a number of answers to this similar problem and none of them have helped. I never had this issue with Chrome or Safari, just Firefox. Whenever I close Firefox, it makes me sign in to sync again and re-log in to all my sites all over again.

I've looked at a number of answers to this similar problem and none of them have helped. I never had this issue with Chrome or Safari, just Firefox. Whenever I close Firefox, it makes me sign in to sync again and re-log in to all my sites all over again.

Chosen solution

Make sure you install Firefox properly and that you do not run Firefox from within the DMG (Disk Images) file.

Open the Firefox Disk Images file and drag the Firefox application to the Applications folder on your hard drive. You shouldn't double-click the Firefox application to run it from the Disk Images, but instead drag it out of the DMG folder.


You may want to check for multiple profiles and cleanup on unused profiles.

Read this answer in context 👍 0

All Replies (1)

more options

Chosen Solution

Make sure you install Firefox properly and that you do not run Firefox from within the DMG (Disk Images) file.

Open the Firefox Disk Images file and drag the Firefox application to the Applications folder on your hard drive. You shouldn't double-click the Firefox application to run it from the Disk Images, but instead drag it out of the DMG folder.


You may want to check for multiple profiles and cleanup on unused profiles.