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A Facebook account will not load up in Firefox.

  • 2 replies
  • 1 has this problem
  • 6 views
  • Last reply by cor-el

himself1
himself1
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I use Firefox as my basic browser and have been very happy with it so far. This problem only occurred tonight. I have two Facebook accounts. One account works perfectly as it always has done but the other account will not load up at all. When I enter "www.facebook.com" with account B selected, it does a lot of searching and then stops without bringing up a Facebook page. When I use other browsers such as Internet Explorer or Google Chrome, both my Facebook accounts come up no problem. It is as though a block was placed on account B but not on account A as far as Firefox is concerned. Any advice would be gratefully appreciated. I am running a PC with Windows 7 and I have the latest version of Firefox installed.

I use Firefox as my basic browser and have been very happy with it so far. This problem only occurred tonight. I have two Facebook accounts. One account works perfectly as it always has done but the other account will not load up at all. When I enter "www.facebook.com" with account B selected, it does a lot of searching and then stops without bringing up a Facebook page. When I use other browsers such as Internet Explorer or Google Chrome, both my Facebook accounts come up no problem. It is as though a block was placed on account B but not on account A as far as Firefox is concerned. Any advice would be gratefully appreciated. I am running a PC with Windows 7 and I have the latest version of Firefox installed.

All Replies (2)

cor-el
cor-el
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Does this only happen after you login or is there also a problem with the main Facebook website ?

You can check the Web Console (Tools -> Web Developer) for messages about blocked content and about the presence of mixed or unsafe content.

You can check the Network Monitor to see if content is blocked or otherwise fails to load.

If necessary use "Ctrl+F5" or "Ctrl+Shift+R" (Mac: Command+Shift+R) to reload the page and bypass the cache to generate a fresh log.

cor-el
cor-el
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This could be a problem with corrupted local storage and possibly running this command in the Web Console to clear storage as posted in bug 1569296 might fix it.

  • localStorage.clear()

(please do not comment in bug reports
https://bugzilla.mozilla.org/page.cgi?id=etiquette.html)