Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Increasing number of web pages not fully functional with FireFox

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by FredMcD

more options

Over the past 6 months I've run into an increasing number of web pages that aren't fully functionality with Firefox. Usually it's just one function, like today a captcha verification box didn't respond when being clicked. Other days, it's just one function on a page, again no action taken. Switching to Chrome always works. Is there something I can do to see exactly what is failing and any settings I can check? Been using Firefox for over 15 years, but starting to get a little weary of having to switch browsers on an increasing basis.

Over the past 6 months I've run into an increasing number of web pages that aren't fully functionality with Firefox. Usually it's just one function, like today a captcha verification box didn't respond when being clicked. Other days, it's just one function on a page, again no action taken. Switching to Chrome always works. Is there something I can do to see exactly what is failing and any settings I can check? Been using Firefox for over 15 years, but starting to get a little weary of having to switch browsers on an increasing basis.

All Replies (1)

more options

Make sure you are not blocking content.

Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.