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can't print, nothing happens, can't get print preview to work either. SOLVED

crueltyfre
crueltyfre
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When I click "Print" nothing happens...no dialog box, no printing, nothing happens. If I click "Print Preview" I'm told "the selected printer cannot be found". I can't find any way to get to a print dialog box or to select a printer.

Printer is working fine in every other program including Firefox.

I'm using Win 10, TB 78.12 64bit with Epson ET 5170

Thanks

When I click "Print" nothing happens...no dialog box, no printing, nothing happens. If I click "Print Preview" I'm told "the selected printer cannot be found". I can't find any way to get to a print dialog box or to select a printer. Printer is working fine in every other program including Firefox. I'm using Win 10, TB 78.12 64bit with Epson ET 5170 Thanks

Modified by Wayne Mery

Chosen solution

Try a reset: Options/General/Indexing/Config. editor, right-click print_printer, Reset, restart TB.

http://kb.mozillazine.org/Problems_printing_web_pages

Read this answer in context 👍 0

All Replies (2)

sfhowes
sfhowes
  • Top 10 Contributor
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Chosen Solution

Try a reset: Options/General/Indexing/Config. editor, right-click print_printer, Reset, restart TB.

http://kb.mozillazine.org/Problems_printing_web_pages

Hewett Packard
Hewett Packard
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There's about 200 entries that start with "print_printer"...which one do we choose? And none are "right clickable". When I cleared out the setting for the only "print_printer" item, there was no improvement.