Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

2FA setup

  • 1 reply
  • 2 have this problem
  • 2 views
  • Last reply by cor-el

more options

My 2FA cannot be setup. When I scan the code with 3 different authenticators, 2FAS, ID.ME, LASTPASS. it responds with incorrect code. Why is this? Now I cannot turn the feature back on.

My 2FA cannot be setup. When I scan the code with 3 different authenticators, 2FAS, ID.ME, LASTPASS. it responds with incorrect code. Why is this? Now I cannot turn the feature back on.

All Replies (1)

more options

You can try to scan the QR code with your barcode scanner instead of with the authenticator app. You should be able to open the "otpauth://" link in the authenticator app.