my bookmark and password is missing
hallo goodafternoon, i want to ask about this things.
why after i change my mozilla password, and syncing, all of my bookemark and password is missing.
can u help me to collect all my bookmark and password data in my mozilla account?
ps: i used this email for my mozilla account.
please help me
Chosen solution
logins.json and key3.db [v58+]key4.db : These are the password files. Copy Both !
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Resetting the sync password, or changing its e-mail will remove all data from the servers. The username and password are used to create the encryption.
This is a security feature. https://support.mozilla.org/en-US/kb/ive-lost-my-firefox-sync-account-information
- I've lost my Firefox Sync account information - What to do
- I’ve forgotten, or don't have access to, my Firefox Account email address
Note: Only the data on the servers is cleared. The profile data is not changed or removed.
When/how did you lose your profile data?
Sometimes when the browser thinks there is a problem with the profile, it will create a new one.
Look on your desktop. Do you see a folder
called; Old Firefox? Look inside.
Look for the folder with the latest creation date.
https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile
https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles
https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible
https://support.mozilla.org/en-US/kb/recover-user-data-missing-after-firefox-update
FredMcD said
When/how did you lose your profile data? Sometimes when the browser thinks there is a problem with the profile, it will create a new one. Look on your desktop. Do you see a folder called; Old Firefox? Look inside. Look for the folder with the latest creation date. https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible https://support.mozilla.org/en-US/kb/recover-user-data-missing-after-firefox-update
i just lose it last night sir
And . . . . What about the links I posted?
about the bookmarkes is back, but how abaout to restore a backup password and account, i still can find it sir :(
Chosen Solution
logins.json and key3.db [v58+]key4.db : These are the password files. Copy Both !