Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Tabs not working, failure to open messages in new tabs

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by reelshiny

more options

Messages do not open in new tabs. The setting is: Preferences ▶ General ▶ Reading & Display ▶ Open messages in:

Messages do not open in new tabs. The setting is: Preferences ▶ General ▶ Reading & Display ▶ Open messages in:
Attached screenshots

All Replies (2)

more options

The 'Reading & Display' options for opening emails dictate which option to use for a double click.

A single click will open messages in the Message Pane, if the Message Pane is enabled. A double click will open messages in a new tab.

Are you using a double click ?

more options

Toad-Hall said

Are you using a double click ?

YES, of course. Or, ⌘ O (command-O) Neither worked -- Messages opened in a new window. BUT... then, accidentally found this workaround -- - On main menu, click View ▶ Layout - From the top 3 options, select an UN-checked view - Open any message (it should open in a new tab) - Repeat the first step, selecting your original (or desired) view After doing this, I was surprised that messages now open correctly on tabs. Don't know why it worked; maybe forces a refresh of the setting?