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Banking

  • 1 reply
  • 1 has this problem
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  • Last reply by FredMcD

Steve
Steve
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Commonwealth Bank: Accessing their "Bills and upcoming payments page" does not work with Firefox. I am able to access this URL with Chrome and even IE and Edge. I've check security settings and cannot find any setting there that would prevent accessing the site. Other Commonwealth bank site pages are accessible. Since can access with Chrome, etc., the bank is unable to help as it must be a problem specific to Firefox.

Commonwealth Bank: Accessing their "Bills and upcoming payments page" does not work with Firefox. I am able to access this URL with Chrome and even IE and Edge. I've check security settings and cannot find any setting there that would prevent accessing the site. Other Commonwealth bank site pages are accessible. Since can access with Chrome, etc., the bank is unable to help as it must be a problem specific to Firefox.

All Replies (1)

FredMcD
FredMcD
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Please explain the problem in detail. What happens? What are the exact error messages?


Make sure you are not blocking content.

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop also see https://blog.mozilla.org/security/2021/03/23/introducing-smartblock/

https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection

Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.