Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

"opt out of firefox platform" message

  • 3 replies
  • 2 have this problem
  • 2 views
  • Last reply by Zian

RealGomer
RealGomer
more options

Periodically I see a story or article that has a "share this" option. When I click on the share button this message pops up: "User opted out of platform: The action attempted is disallowed, because the user has opted out of the Facebook platform." Huh? How does one opt in?

Periodically I see a story or article that has a "share this" option. When I click on the share button this message pops up: "User opted out of platform: The action attempted is disallowed, because the user has opted out of the Facebook platform." Huh? How does one opt in?

Chosen solution

Try going to https://www.facebook.com/settings?tab=applications and checking if you have disabled the website from accessing your Facebook account. Choose the "Turn on" buttons at the bottom.

Read this answer in context 👍 0

All Replies (3)

Terry
Terry
more options

Are you referring to sharing posts on Facebook? If so, I believe that is a Facebook issue.

RealGomer
RealGomer Question owner
more options

It must have cropped up in one of the recent "updates" because I didn't get this message before v97 or so. It does stick in my mind there is some setting that won't allow one to share an article from another site.

Zian
Zian
more options

Chosen Solution

Try going to https://www.facebook.com/settings?tab=applications and checking if you have disabled the website from accessing your Facebook account. Choose the "Turn on" buttons at the bottom.