Latest Thunderbird 91.8.0 update
Thunderbird 91.8.0 now running on Win 10 is stating "downloading messages" However is not downloading messages from popmail server. Was OK for 2 days after download but then this problem occurred.
Thanks
Chosen solution
Disabled antivirus (Avira) and deleted latest emails without success. Once i deleted items from deleted folder was able to download messages. Restored Avira and was still able to download messages. Thanks Matt
regards
Les
Read this answer in context 👍 0All Replies (4)
This is usually caused by ANti virus programs that are not really coping with mail scanning.
Two possible cures.
1. Disable mail scanning in your anti virus product until such time as your mail has downloaded. on this occasion.
2. Log into web mail and empty the spam folder and see if that has removed the malformed mail that has the AV on the edge of it's seat. If not you will need to delete the next mail you have in your inbox after the last was received until it starts working again.
Personality I prefer 1 as you don't have to delete stuff randomly as you look for what is causing the anti virus program to drop dead on the job.
Chosen Solution
Disabled antivirus (Avira) and deleted latest emails without success. Once i deleted items from deleted folder was able to download messages. Restored Avira and was still able to download messages. Thanks Matt
regards
Les
That is the first time I have heard of something in the deleted folder being the problem.
Most peculiar, but confirm solution. Thanks again for suggestion, could have been there for some time.....