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how do I increase Maximum Message Size?

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  • 1 has this problem
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  • Last reply by david

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Dear volunteer. How do I correct this message so I can read email? "Truncated!This message exceeded the Maximum Message Size set in Account Settings, so we have only downloaded the first few lines from the mail server." Thanks

Link "Download the rest of the message" doesn't work.

Dear volunteer. How do I correct this message so I can read email? "Truncated!This message exceeded the Maximum Message Size set in Account Settings, so we have only downloaded the first few lines from the mail server." Thanks Link "Download the rest of the message" doesn't work.

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Just a guess here, but the wording of message refers to the max size being set in account settings. So, I suggest you review account settings>synchronization&storage and see if you have set a max size there for downloads. Please confirm. Thanks.