Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

My passwords don't save even though I have all the correct boxes checked on settings

  • 1 reply
  • 1 has this problem
  • 18 views
  • Last reply by cor-el

more options

No matter how many articles I read on how to get my passwords to save, no matter how many times I check the settings yes they're still all correct, after an update (I think) firefox no longer asks to save passwords and doesn't volunteer any information about them.

No matter how many articles I read on how to get my passwords to save, no matter how many times I check the settings yes they're still all correct, after an update (I think) firefox no longer asks to save passwords and doesn't volunteer any information about them.

All Replies (1)

more options

Do you mean storing passwords in the Firefox Password Manager (about:logins) or do you mean a website remembering you (log you in automatically) ?

Detail like websites remembering you and log you in automatically is stored in cookies, so make sure you aren't clearing important cookies.

You can use these steps to make a website recognize and remember you.

  • create a cookie allow exception with the proper protocol (https:// or http://) to make a website remember you

You can check that you aren't clearing important cookies.

  • using "Delete cookies and site data when Firefox is closed" keeps cookies with an allow exception
  • using "Clear history when Firefox closes" to clear cookies clears all cookies including cookies with an allow exception you may want to keep
  • clearing "Site Preferences" clears exceptions for cookies, images, pop-up windows, and software installation and exceptions for passwords and other website specific data
  • Settings -> Privacy & Security
    Cookies and Site Data: "Manage Exceptions"
  • Settings -> Privacy & Security
    Firefox will: "Use custom settings for history":
    [X] "Clear history when Firefox closes" -> Settings