Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

"This file contains a virus or malware." download popup won't go away

  • 1 reply
  • 1 has this problem
  • 605 views
  • Last reply by Pat H

Pat H
Pat H
more options

Firefox version: 102.0 (64-bit) System: Windows 10 21H2

I recently downloaded a file that may have had some sort of virus or malware. The file came up negative in Windows Defender and Malwarebytes but I deleted it anyways; however, I still get a download popup every time I open Firefox telling me that "This file contains a virus or malware." I've cleared the download library and browser history (cookies, cache, etc.) but I still get the popup from the Firefox.

Is there any known fix for this? Thanks!

Firefox version: 102.0 (64-bit) System: Windows 10 21H2 I recently downloaded a file that may have had some sort of virus or malware. The file came up negative in Windows Defender and Malwarebytes but I deleted it anyways; however, I still get a download popup every time I open Firefox telling me that "This file contains a virus or malware." I've cleared the download library and browser history (cookies, cache, etc.) but I still get the popup from the Firefox. Is there any known fix for this? Thanks!

Chosen solution

Fixed. I refreshed Firefox and that seemed to fix the issue. I should also note that by "popup" in my initial post, I meant the Firefox download notification.

Read this answer in context 👍 0

All Replies (1)

Pat H
Pat H Question owner
more options

Chosen Solution

Fixed. I refreshed Firefox and that seemed to fix the issue. I should also note that by "popup" in my initial post, I meant the Firefox download notification.

Modified by Pat H