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Could Not Connect to Mail Server, Connection Refused

  • 1 reply
  • 2 have this problem
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  • Last reply by david

kristina.davis.1120
kristina.davis.1120
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I have not been able to receive or send email on my Thunderbird account since june 3, 2022. I also have access to this account on my gmail account as a second account, but it stopped receiving mail on June 23, 2022. I get this error message. Could Not Connect to Mail Server, Connection Refused.

Please advise. I have basic computer knowledge and have tried a few fixes, such as making sure that my incoming and outgoing servers are set up correctly, but nothing seems to work.

It all comes back to connection refused.

I have not been able to receive or send email on my Thunderbird account since june 3, 2022. I also have access to this account on my gmail account as a second account, but it stopped receiving mail on June 23, 2022. I get this error message. Could Not Connect to Mail Server, Connection Refused. Please advise. I have basic computer knowledge and have tried a few fixes, such as making sure that my incoming and outgoing servers are set up correctly, but nothing seems to work. It all comes back to connection refused.

All Replies (1)

david
david
  • Top 10 Contributor
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From your wording, I'm unclear on what the problem is. You mention having access as a 'second account'? Usually, resetting and trying again resolves the issue: Here are the basics:

- change your security authorization to Oauth2 (do this for the incoming server settings and also for the Outgoing (SMTP) server - two places - remove the password entries for the account (remove the entire entries both incoming and outgoing) - that password info is at Tools>Preferences>Privacy&Security - click 'saved passwords' Then click 'show passwords' then highlight the rows with incoming and outgoing gmail servers and click DELete. - check to ensure that TB is set to accept cookies (that setting is just above the Passwords section) - Google will then step you through the authentication process for your PC.