Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Playing DSAH low latency stream on Player is always choppy only happen on Firefox browser

allenhuang2016
allenhuang2016
more options

1、Test package(Player) https://watchparty.visualon.com/hkjc/SamplePlayer/sampleplayer/

2、Test OS version and devices: Windows 10 PC Firefox version : Firefox 104.0 (20220818191623)

3、Bug description: Playing DSAH low latency stream on Player is always choppy on Firefox browser Same player and stream playback normally in Chrome browser.

4、Reproducing rate 100%

5、Steps to reproduce Steps: 1) Open Firefox 2) Open website :https://watchparty.visualon.com/hkjc/SamplePlayer/sampleplayer/ 3) Select "Dash Stream Tear" -> "DASH Channel 1" 4) Press "Load" to playback channel 5) Can see video always choppy

6、Question: 1) Does Firefox not support DASH low latency stream playback？ 2)There are similar cases？ Could tell the root cause？ 3)Any suggestion to fix this issue？

Let me know if you want more information.

1、Test package(Player) https://watchparty.visualon.com/hkjc/SamplePlayer/sampleplayer/ 2、Test OS version and devices: Windows 10 PC Firefox version : Firefox 104.0 (20220818191623) 3、Bug description: Playing DSAH low latency stream on Player is always choppy on Firefox browser Same player and stream playback normally in Chrome browser. 4、Reproducing rate 100% 5、Steps to reproduce Steps: 1) Open Firefox 2) Open website :https://watchparty.visualon.com/hkjc/SamplePlayer/sampleplayer/ 3) Select "Dash Stream Tear" -> "DASH Channel 1" 4) Press "Load" to playback channel 5) Can see video always choppy 6、Question: 1) Does Firefox not support DASH low latency stream playback？ 2)There are similar cases？ Could tell the root cause？ 3)Any suggestion to fix this issue？ Let me know if you want more information.
Attached screenshots

All Replies (1)

allenhuang2016
allenhuang2016 Question owner
more options

This issue also happen on Firefox Android browser.