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Facebook

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  • Last reply by Terry

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I can not open Facebook with Firefox. I have updated and refreshed but I still get this message:

     Sorry, something went wrong.

     We're working on getting this fixed as soon as we can.
    Go Back
    Meta © 2022 · Help

Pat :)

I can not open Facebook with Firefox. I have updated and refreshed but I still get this message: ''Sorry, something went wrong. We're working on getting this fixed as soon as we can. Go Back Meta © 2022 · Help'' Pat :)

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Try clearing cookies and the cache.

https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox https://support.mozilla.org/en-US/kb/how-clear-firefox-cache

If that doesn't work, try forgetting the site. Right-click it in the browser History and select Forget About This Site. Data will be entered anew when you revisit subsequently.

https://support.mozilla.org/en-US/kb/delete-browsing-search-download-history-firefox#w_remove-a-single-website-from-your-history