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Unable to sign in to my account on a computer

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  • Last reply by Dropa

sharkwizarddude
sharkwizarddude
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When I try to sign in with my email, it tells me: "Primary account email required for sign-in." But I'm signing into my account with my primary email, I checked, since I can still sign in on my iPhone. I don't know how I'll be able to get back into my account, please help.

Note: It's been an issue for months and only happened after I changed my primary account email.

When I try to sign in with my email, it tells me: "Primary account email required for sign-in." But I'm signing into my account with my primary email, I checked, since I can still sign in on my iPhone. I don't know how I'll be able to get back into my account, please help. Note: It's been an issue for months and only happened after I changed my primary account email.

All Replies (1)

Dropa
Dropa
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Where the other devices logged out when you updated the password? Maybe the devices were still logged in and prevented the password change.